Frequently Asked Questions

  • Who can receive Moceans services?

    Anyone can contact us for information, including:

    • Individuals with disabilities
    • Family members or caregivers
    • Service providers
    • Healthcare professionals
    • Community organizations
    • Employers
    • Educators
    • Allies and Friends

    You do not need to be enrolled in services to receive information or referrals.

  • What types of resources can you help with?

    We provide information and referrals related to many areas including:

    • Personal Assistance Services (PASP)
    • Medicaid and health benefits
    • Transportation options
    • Housing resources and rental assistance
    • Assistive technology
    • Employment and vocational services
    • Independent living supports
    • Food assistance programs
    • Home modifications and accessibility
    • Veterans services
    • Recreation and community programs

  • What Is Moceans Mission?

    Our goal is to provide information, referrals, guidance and peer to peer support so individuals can access services.

  • Do I have to have a disability to call?

    No. While our focus is supporting individuals with disabilities, we can often provide information to anyone seeking community resources.

  • Is there a cost for Moceans Services?

    No. Information & Referral services are free and confidential.

  • Can you help me apply for benefits and services?

    Yes. Staff can help explain eligibility requirements and direct you to the correct application process. In some cases, we can assist with completing applications or gathering required documentation.

  • Do you provide case management?

    We only provide long-term case management for specific programs. If you are not eligible we can help you find other programs that do case management. 

  • What counties do you serve?

    Our Center for Independent Living serves individuals in:

    • Monmouth County
    • Ocean County

    However, we may still be able to provide referrals or engage with individuals outside these counties for social support programs and events.

  • How do I request Information & Referral services?

    You can contact us by:

    • Phone Call Our Disabilities Help Desk
    • Email
    • Website inquiry form
    • In person at our office

    Staff will ask a few questions to understand your needs and connect you with appropriate resources.

  • What if I need help finding multiple services?

    That’s okay. Many people contact us with several needs. Staff can help prioritize resources and connect you with multiple programs that may be able to assist.

  • Are your services confidential?

    Yes. Information shared during Information & Referral is treated confidentially and used only to help connect you with appropriate services.

  • When to Contact Moceans 

    You may want to contact Moceans  if you:

    • Don’t know where to start when looking for services
    • Need help understanding disability programs
    • Are looking for accessible housing or transportation
    • Need assistance navigating benefits or community resources
    • Are supporting someone with a disability and need guidance